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REMOTE SUPPORT
We connectin a few minutes.
Download RustDesk — our server is already configured. Once it runs, tell us your ID and password.
iPhone / iPad cannot share their screen (Apple restriction). Please use a computer.
› detected system:
$ rustdesk --setup win
- 1›Download and run the file — no installation needed. Our server is preconfigured.
- 2›If you see “Windows protected your PC”: click “More info” → “Run anyway”.
- 3›Tell us the ID and one-time password shown in the app.
$ rustdesk --setup mac
Which one? Apple menu → “About This Mac” → “Chip”: “Apple M…” means Apple Silicon, otherwise Intel.
- 1›Open the .dmg and drag RustDesk to “Applications”. Launch it (if blocked: right-click → “Open”).
- 2›Copy the settings with the button below. In RustDesk: Settings → Network → unlock → ID/Relay server → clipboard icon “Import”.
- 3›Grant permissions: System Settings → Privacy & Security → enable RustDesk under “Screen Recording”, “Accessibility” and “Input Monitoring”. Without them we only see a black screen.
- 4›Tell us the ID and password shown in the app.
› Copy it, then click “Import” (clipboard icon) in RustDesk.
$ rustdesk --setup linux
- 1›Install:
sudo apt install ./rustdesk-1.5.1-x86_64.debor AppImage:chmod +x rustdesk-1.5.1-x86_64.AppImageand run it. - 2›Copy the settings with the button below. In RustDesk: Settings → Network → ID/Relay server → clipboard icon “Import”.
- 3›Works best in an X11 session (Wayland support is limited).
- 4›Tell us the ID and password shown in the app.
› Copy it, then click “Import” (clipboard icon) in RustDesk.
$ rustdesk --setup android
- 1›Download and install the .apk (your phone will ask to allow installs from this source).
- 2›Copy the settings with the button below. In RustDesk: Settings → ID/Relay server → “Import”.
- 3›Under “Share screen” tap “Start service” and allow screen capture.
- 4›Tell us the ID and password shown.
› Copy it, then click “Import” (clipboard icon) in RustDesk.
Security
We can only connect once you tell us your ID and password.
The connection is end-to-end encrypted.
You can end the session at any time by closing RustDesk.
Something not working? Call +370 651 18122 or email reikia@prireikus.lt